Client Experience
Masterclass
Serve More. Book More.
THE BLUEPRINT TO MOVE YOUR PHOTOGRAPHY BUSINESS
FROM GOOD TO GOLD
BUY NOW
You're doing allllll of the things that you've been told to do to bring in new leads and ultimately, book new clients. You've taught yourself how to build a website, you're consistent on the 'gram, you are blogging like crazy, and on and on and on.
Maybe you've felt like this, too?
You desperately want your business to finally turn the corner from just scraping by to one that will turn a profit year after year.
But for some reason, it just hasn't happened yet. And meanwhile, someone else on Instagram just shared that their calendar is already full. #impostersyndromeanyone
Friend, I've been there. I remember that exact same feeling when I was getting started over 12 years ago. Wondering how I would ever get enough clients, wondering how I would ever make enough money to leave my day job, and sometimes, wondering if I should even keep trying or give up entirely.
I was ready, willing and able to do whatever I needed to...
I just NEEDED someone to tell me what to do and how to do it!
You leave your day job and then stay up until midnight trying to figure out the new Instagram algorithm. While you're at the dentist waiting for your appointment, you're reading the next biz book that's sure to be a game changer. You're doing all the things the successful photographers told you to do in their latest reel and podcast episodes.
I wouldn't be where I am today - living my dream as a full time photographer that has served over 250 couples and raised my prices to consistently gross 6 figures and turn a profit year after year - if I hadn't focused on this one thing.
CRICKETS IN YOUR INBOX, getting ghosted after replying to inquiries, constantly doubting yourself.
you can do this too!
Simply offering great photography just isn't going to cut it in this market.
If you want to stand out from the rest to get consistent referrals and bookings, you're going to need to absolutely crush it when it comes to how you make your clients feel.
I know what you are thinking...this is SO hard. How will I ever be a full time photographer, much less, one of those "6 figure photographers".
I've been there, friend. And I've done it.
Which is hard proof that
WHAT REALLY MATTERS
It's time to stop wasting money and effort on fancy business cards, profiles with The Knot and the ever changing social media algorithms...and make a hard dive into building out your unique client experience. Trust me when I say that this is what really matters when it comes to running a business that can stand the test of time.
Some might say I am borderline obsessed with client experience...and they're not wrong. That is precisely what has developed my reputation for excellence and resulted in an abundance of happy client referrals, put me on the preferred vendor lists of top wedding planners and venues, and lands me ideal clients every single year.
WHAT IF YOU COULD:
Raise your prices, meet your booking goals and turn a profit year after year?
Book ideal clients that 100% trust you and believe you are worth every penny?
Quit your 9-5 to focus on only doing work that truly lights your heart on fire?
Consistently work alongside top vendors and shoot in dream venues?
Stick around because I'm going to share EVERYTHING I know about how to deliver an experience to your clients that will take your business from forgettable to remarkable.
remarkable
is your business
or
forgettable?
Cheyenne is so much more than our wedding photographer;
she truly became a part of our family.
- PAST CHEYENNE SCHULTZ BRIDE
She was easily the best vendor decision we made for our wedding.
do you want to guarantee reviews like this?
How I respond to inquiries and conduct consults that result in new bookings.
The exact process I use to book and onboard my clients that leaves them "wowed" from the get-go.
What I gift my clients and how I package everything from first booking through product delivery.
What I do to foster genuine client relationships to personalize their experience.
How I create an amazing experience at engagement sessions (that often change sometimes reluctant grooms into my biggest cheerleaders!)
Practical ways that I go "above and beyond" for my clients to exceed their expectations.
How I create "wow" experiences on the wedding day for my couples and their wedding party, friends and family that has nothing to do with photography.
YES. I'M IN!
An in-depth walk through the Cheyenne Schultz wedding client experience that will show you how to blow your client's minds, develop a reputation of excellence and guarantee referrals that will book out your calendar.
The Client Experience Masterclass
THIS CLASS IS FOR YOU IF YOU WANT TO LEARN:
Introducing
Digital download of the class so you can refer back anytime you want.
A 2 hour teaching to get all of your client experience questions answered.
I am an open book!
A class for learning exactly
how to deliver an exceptional client experience...from inquiry to final delivery!
DIGITAL DOWNLOAD OF MY 2 HOUR MASTERCLASS WHERE I SHARE EVERY SECRET I
HAVE ABOUT BUILDING AN EXPERIENCE THAT WILL BLOW YOUR CLIENTS AWAY
What is included?
SIGN ME UP ALREADY!
Word of mouth marketing is the most powerful and fruitful form of marketing there is for a photography business.
But the truth is, our clients will only tell someone about us if we
a) provided a horrible experience
or
b) absolutely crushed it.
- CHEYENNE SCHULTZ
Simply doing "good" just isn't good enough.
a quick look into the masterclass
THE TOPICS
I share my exact process for how I respond to inquiries and conduct my consultations, as well as take you through my complete onboarding process that welcomes my clients and gets them excited about working with me from the get-go.
NEXT
01 - PRE-BOOKING + ONBOARDING
I discuss why I think the engagement session is such a key part of the overall experience and what I do to guarantee my clients leave their session fully confident about working with me! I also share how I stay connected and support my clients between their session and wedding date.
NEXT
02 - ENGAGEMENT SESSION + MID
EXPERIENCE
So much of how I serve my clients well on a wedding day actually has nothing to do with photography! I give a behind the scenes look at what I do that leaves my clients, their friends and families saying "wow!". I also show you the important steps that happen after the wedding day.
NEXT
03 - WEDDING DAY + FINAL
PRODUCT DELIVERY
Let me help you create a client experience that will lead to the photography business you are dreaming about!
STOP TRYING TO
FIGURE IT OUT ALONE
YES! I'M READY TO LEARN
After 14 years in business, I've just about tried it all when it comes to marketing my photography business. What I've found is that to really move the needle (and to ensure that my business grows no matter what the algorithm does!), I needed to focus on crafting an exceptional experience that I deliver to each and every one of my clients.
There is nothing that I would love more than to help you learn how to stand out in a saturated market and turn your clients into raving fans to ultimately, create your dream photography business!
Hi, I'm Cheyenne.
PLEASED TO MEET YOU!
Frequently Asked Questions
This class will benefit anyone that has an interest in crafting an intentional experience for their clients...whether they are just getting started or if they have been around awhile. The information will likely best serve photographers who have already covered the business basics such as creating a website, learning how to shoot in manual mode, etc. and are ready to pour into their client experience process and build out workflows and systems for their clients.
WILL THIS BENEFIT ME IF I AM JUST GETTING STARTED IN PHOTOGRAPHY?
Absolutely NOT. Never fall prey to this theory. The market is always growing, as is the demand AND the tools to make and grow a business. I see new photographers break into the industry every year and make it. You can too!
DO YOU THINK THE WEDDING PHOTOGRAPHY WORLD IS TOO SATURATED FOR ME TO REALLY MAKE IT?
Given the digital nature of the masterclass, purchase is non-refundable.
IS MY PURCHASE Refundable?
Absolutely. Just shoot me an email at cheyenne.schultz@gmail.com and I'll get back to you with 24-48hrs.
I HAVE ADDITIONAL QUESTIONS - CAN I CONTACT YOU?
I'm going to show you the exact roadmap to level up your client experience
that WILL grow your business!
STOP TRYING TO FIGURE IT ALL OUT ALONE!